Returns & Exchanges
At TGM Skateboards, we want to ensure you are stoked with your gear. If you are not 100% satisfied, you can return your unused and un-mounted items within 30 days of purchase for a full refund or exchange.
Return Process
- 1.Verify Condition
Ensure your products are in original, brand-new condition. Skateboard decks must not be gripped or skated, and hardware must be in its original packaging.
- 2.Contact Support
Email our customer service team with your order number to request a Return Merchandise Authorization (RMA) number and the return shipping address.
- 3.Pack Securely
Place the items back in their original shipping box or a similar protective container. Clearly write your assigned RMA number on the outside of the package.
- 4.Ship and Track
Send your return using a trackable shipping method. Once received and inspected at our warehouse, your refund will be processed within 3-5 business days.